FAQ/Troubleshooting
Here is where you can find our most frequently asked questions, as well as some troubleshooting steps for common issues!
Yes, and no. If you're using the app on different devices on the same platform, and you're signed into the same account on each device, then your up...
Wed, 25 Sep, 2019 at 12:54 PM
We have a development team for each platform that MyRadar currently supports. Each team works through a road map that they establish while working under an ...
Tue, 1 Oct, 2019 at 7:44 AM
Depending on what device you have, the buttons on the bottom of the screen can mean slightly different things! on iOS devices From left to right:...
Thu, 26 Sep, 2019 at 8:22 AM
Certainly! When you initially sign up to verify an e-mail for your PhotoShare account, you'll be sent a verification e-mail that contains a link to fini...
Fri, 27 Sep, 2019 at 7:51 AM
When there’s no precipitation in the area, it’s common for the radar to be operating in what is called “Clear Air Mode.” In this mode, the radar is scanning...
Wed, 2 Oct, 2019 at 12:15 PM
In the Forecast Ticker Bar at the top of the screen you should see the estimated weather for the day as well as an outline of a star. Tapping this star when...
Thu, 3 Oct, 2019 at 8:22 AM
MyRadar is available on the Apple Watch for all users, no subscription needed! Here's how to download it and find it on your Watch: On Your iDevice....
Fri, 12 Jan, 2024 at 7:32 AM
We're sorry to hear MyRadar is not loading as expected. If you see the map but not the animated radar, it could be due to the fact that despite having t...
Fri, 11 Oct, 2019 at 7:47 AM
(If you need help installing the Watch version of MyRadar onto your Apple Watch, check out this article here!) So long as you are on a Watch face that M...
Sat, 9 Nov, 2019 at 8:49 AM
If you've ever opened MyRadar's Layers menu, you most likely noticed four thumbnails of the different radar types we provide in the app. This articl...
Sat, 9 Nov, 2019 at 8:49 AM