FAQ/Troubleshooting
Here is where you can find our most frequently asked questions, as well as some troubleshooting steps for common issues!
Doppler radar stations take between 5-10 minutes to complete a 360-degree scan of the surrounding area. When the scan is complete, the stations then send us...
Tue, 1 Oct, 2019 at 7:45 AM
MyRadar checks for licensing data from Google Play to make sure your upgrades are in-place. It performs this check every time you open it, but on rare occas...
Thu, 7 Nov, 2019 at 9:01 AM
It depends on what platform you use to view MyRadar. If you're still running into the same problem after trying the steps below, contact us at supp...
Fri, 12 Jan, 2024 at 7:51 AM
MyRadar is a doppler radar weather app, as opposed to a satellite image weather app. This means that we rely on data from land-based radar sites rather than...
Wed, 25 Sep, 2019 at 1:21 PM
There's frequent questions about why MyRadar only shows radar for the recent past, but not the future. Recently, our weather science and data team put t...
Thu, 1 Sep, 2022 at 10:51 AM
If you've seen a friend's version of MyRadar sporting more layer options in the Layers menu than you, it might have to do with your device's Reg...
Tue, 1 Oct, 2019 at 7:43 AM
When an update (any update) occurs, all rates and ratings are completely reset in the App Store. They no longer keep a running tab or even a history of rati...
Thu, 3 Oct, 2019 at 8:19 AM
If you've been using MyRadar for a while, you probably noticed we changed the way upgrades work late-2018. Previously, we offered the upgrades in an a-l...
Wed, 19 Jul, 2023 at 5:43 AM
PhotoShare Registration/Live Photo Upload The PhotoShare feature in MyRadar is a neat way for people all over the US to share pictures of current weathe...
Sat, 9 Nov, 2019 at 8:45 AM
Light/Heavy Rainbow Legend Different levels of radar intensity are represented by different colors. The colors in a radar image normally range from...
Thu, 26 Sep, 2019 at 8:22 AM