FAQ/Troubleshooting
Here is where you can find our most frequently asked questions, as well as some troubleshooting steps for common issues!
Doppler radar stations take between 5-10 minutes to complete a 360-degree scan of the surrounding area. When the scan is complete, the stations then send us...
Tue, 1 Oct, 2019 at 7:45 AM
MyRadar checks for licensing data from Google Play to make sure your upgrades are in-place. It performs this check every time you open it, but on rare occas...
Thu, 7 Nov, 2019 at 9:01 AM
It depends on what platform you use to view MyRadar. If you're still running into the same problem after trying the steps below, contact us at support@...
Thu, 3 Oct, 2019 at 8:17 AM
MyRadar is a doppler radar weather app, as opposed to a satellite image weather app. This means that we rely on data from land-based radar sites rather than...
Wed, 25 Sep, 2019 at 1:21 PM
There's frequent questions about why MyRadar only shows radar for the recent past, but not the future. Recently, our weather science and data team put ...
Thu, 1 Sep, 2022 at 10:51 AM
If you've seen a friend's version of MyRadar sporting more layer options in the Layers menu than you, it might have to do with your device's ...
Tue, 1 Oct, 2019 at 7:43 AM
When an update (any update) occurs, all rates and ratings are completely reset in the App Store. They no longer keep a running tab or even a history of rati...
Thu, 3 Oct, 2019 at 8:19 AM
If you've been using MyRadar for a while, you probably noticed we changed the way upgrades work late-2018 (for iOS; upgrades for Android and Windows ar...
Mon, 5 Oct, 2020 at 12:04 PM
If you've searched for MyRadar in your device's App Store, you've most likely seen that we offer two versions of the app: MyRadar, and MyRada...
Tue, 18 May, 2021 at 8:46 AM
PhotoShare Registration/Live Photo Upload The PhotoShare feature in MyRadar is a neat way for people all over the US to share pictures of current weathe...
Sat, 9 Nov, 2019 at 8:45 AM